The Beauty Queen is committed to deliver your order with good quality packaging within given time frame.
We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only.
If there is no courier service available in your area, we will ship your items via Government Registered Bookpost or Speedpost.Orders are dispatched within 2 working days or as per the delivery date specified by you at the time of placing the order. Most orders are delivered within 5 to 7 working days.
VAT / Custom Taxes are not in our control and we not responsible for the same . VAT / Custom Taxes and Import Duties are not included in our ordering process and will be payable by the customer.Any applicable octroi will be payable by the customer. Please pay Octroi to the courier company if requested by them in cities (Nagpur , Sangli , Dombivili , Nasik , Mumbai , Pimpri & Chinchwardi , Kothrud (Pune) , Ahmednagar , Pune , Akola). thebeautyqueen.in is not responsible for any octroi payments.
Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order. What if I the product is received in damaged condition? If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at +919054282432 or email us at firstname.lastname@example.org mentioning your Order ID.
We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.
Please be advised that your shipping address cannot be revised after the order has been shipped.
We will be able to accept order change or cancellation requests any time before we ship your order. Unfortunately, we cannot cancel orders once the shipment is out for delivery.